1. Introduction

This policy covers the Phoenix Fireworks Limited’s use of personal information that the Phoenix Fireworks Limited collects when you use the phoenixfireworks.co.uk website.

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website.

Such services include brochure requests, quotations, general enquiries, job applications and asking us to send information to colleagues or friends.

By entering your details in the fields requested, you enable the Phoenix Fireworks Limited to provide you with the services you select.

Whenever you provide such personal information, we will treat that information in accordance with this policy.

When using your personal information Phoenix Fireworks Limited will act in accordance with current legislation and aim to meet current Internet best practice.

2. Visitor Information

During the course of any visit to this website, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer.

Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors. For example: if on a previous visit you went to briefcase firework boxes, we might find this out from your cookie and highlight single igniton boxes on your second and subsequent visits to make selection easier.

3. What is a cookie?

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computer and stored on your computer’s hard drive.

Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user user and accordingly you may not be able to take full advantage of all of the sites features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

If you have set your computer to reject cookies you can still browse the site anonymously until such time as you wish to receive products or services. For further information on cookies please visit www.aboutcookies.org.

4. Use & storage of personal information

When you supply any personal information to this website (e.g. for brochure requests, quotations, general enquiries, job applications and asking us to send information to colleagues or friends) we have legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular webpages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else.

In general, any information you provide to the Phoenix Fireworks Limited will only be used within the Phoenix Fireworks Limited and by its agents (eg freight carriers where delivery is required). Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to phoenixfireworks.co.uk or otherwise engage in any disruptive behaviour on the website, Phoenix Fireworks Limited can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, e-mail/Internet provider and law enforcement agencies about the content and your behaviour.

We will hold your personal information on our systems for as long as is required. For safety reasons, however, Phoenix Fireworks Limited may store messaging transcript data (including message content, member names, times and dates) arising from the use of teh website. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

If you are notified on the website that your information may be used to allow the Phoenix Fireworks Limited to contact you for “service administration purposes”, this means that the Phoenix Fireworks Limited may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance.

5. Access to your personal information

You have the right to request a copy of the personal information the Phoenix Fireworks Limited holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to Data Protection, Phoenix Fireworks Limited, The Garth, Hill Park Farm, Wrotham Hill Road, Wrotham, Nr Sevenoaks, Kent TN15 7PX, United Kingdom (Email: dpa@phoenixfireworks.co.uk).

6. Users 16 and under

If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information to the Phoenix Fireworks Limited’s website.

Users without this consent are not allowed to provide us with personal information.

7. How do you know which of the sites you’ve visited use cookies?

If you’re using Netscape 6.0:

On your Task Bar, click:

Edit, then
Preferences
Click on Advanced
Click on Cookies
Click the View Cookies button

If you’re using Internet Explorer 5.0 or later:

Choose Tools, then
Internet Options
Click the General tab
Click Settings
View Files

If you’re using Internet Explorer 4.0:

On your Task Bar, click:

View, then
Internet Options
Under the tab General (the default tab) click
Settings
View Files.

If you’re using Internet Explorer 3.0:

On your Task Bar, click:

View
Options
Advanced
View Files.

If you’re using Netscape Communicator 4.0:

Netscape bundles all cookies into one file on your hard drive.

You’ll need to find the file, which it calls Cookie.txt on Windows machines. [Top]

8. How to see your cookie code

Just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.