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Drive In Christmas Concert & Fireworks Finale 18-20 December, Two extra nights 21/22 December with Stage Pyrotechnics Finale POSTPONED
18th December 2020 - 22nd December 2020
£50
**** UPDATE **** 20/21/22 December dates have been postponed in light of the recent government announcement. Please bear with us as we digest this information and we will be in touch when we have a clearer view of Covid-19. In the meantime stay safe and healthy.
Phoenix Events are delighted to bring to you, the first ever Drive-In Christmas Concert and Fireworks!
On screen entertainment will be a Christmas Concert with a WICKED performance by our West End singers!
Finally, the first three evenings will conclude with a BIG BANG and a Christmas themed Pyro Musical display by the world famous Phoenix Fireworks!
Due to extra demand we have added two additional nights on Monday and Tuesday when the finale will be a Stage Pyrotechnic Display and not a full fireworks display
Gates open at 4pm. First acts on big screen at 4.00pm. Concert starts around 6pm, this last song is also our first choreographed to music firework event at about 8pm. The event closes at 8.30pm.
You are only able to leave the car to go to the toilets.
148 Comments.
How many per car
However many your car will take legally is fine
Expensive for two of us. Self isolating we wont be seeing our family at Christmas
That’s a shame – this is a very costly event to stage. Hoping you can maybe see a video afterwards and that your Christmas is OK
Hi
Is this event still happening, despite tier 3
Yes. All approved as its a Drive In
Hi. I’m interested in the detling winter winderland. I have a Ford smax which can seat.7. Could I still book for my car even though only 5 will be in car? I saw a post on Facebook that 7 seaters can’t go?
Hi
Yes you can bring a 7 seater if it has your family in it
Hello, we have an American day van for our disabled son, is this OK or too large (it’s about the size of a transit van)
Thanks
If it is under 3m it will fit under the barriers – it will then be parked behind the lower cars so no-one has their view compromised
I have booked a ticket. Can we drive in our campervan? It’ll just be our family of four but we use the campervan as our family vehicle (it’s a converted transit van).
If it is under 3m it will fit under the barriers – it will then be parked behind the lower cars so no-one has their view compromised
I can see the gates open time, but what time does the show start please? And how long does the drive through part take? Thanks
Drive in starts as soon as the first car comes through the gate. We think it will take about 45 minutes to go around including a toilet and refreshment stop half way around. On screen will strt screening ads at about 4.45 we think
Are vans welcome on the site ? … and can a van and 7 seater be parked adjacent to each other? (Same family)
yes if they re under 3m. You need to do 2 bookings. If you want to park together you can rendezvous at the refreshment and toilet stop half way around the Drive In if you can try and co-ordinate your arrival times that will help. You can then drive to parking at the same time and you will get four spaces at the back so you don’t impede the view of smaller vehicles
Hi
Please can you tell me what eateries there are available ?
At Refreshment stop in Drive through, sausage rolls, mince pies and gingerbread emn abd hot drinks
All the usual in the food villages – pizza, burgers, sausages etc
When it says you have two spaces one for your car and one for your family what does that mean?
Thanks
Exactly that. One space for the car, one space next to it you can stand or set up chairs in
I am trying to book 2 cars for the Sunday, but it will only let me book 1. Are there still tickets available?
Yes, you need to do 2 bookings. If you want to park together you can rendezvous at the refreshmanet and toilet stop half way around the Drive In if you can try and co-ordinate your arrival times
Hello, I have a Ford Custom Transit Van with six seats. It is under 3m. Will this vehicle be permitted for the Winter Wonderland event at Detling, Maidstone? Thanks
Yes ,It will be parked behing smaller cars to stop any viewing restictions
Hi, if we bring our campervan is it likely to get stuck!? Or is there hard ground to park on?
Thanks
The parking is on the old airfiedl so mostly good draining. We have a number of tow vehicles on stand by in case
hello we have tickets booked for Sat 19th December. Can you let me know how many cars are being allowed to attend on this day please.
2000
Hi, what is the latest arrival time?
To do Winter Wonderland probably about5.30. First day ever today so we will learn a huge amount
It says that the doors open at 4pm but can you arrive anytime after?
Hi
You can arrive whenever you like.
On screen will start at about 4.45 – fireworks will be about 8pm
Hope this helps
Do you have to arrive at 4pm? What time does the on screen entertainment start? What time are the firework scheduled for?
Hi
You can arrive whenever you like.
On screen will start at about 4.45 – fireworks will be about 8pm
Hope this helps
Hi
I am looking to book tickets, when you go to the booking page it says NO fireworks, does this mean there is not a firework display?
Thsnks
There are fireworks on Friday and Sunday. Monday and Tuesday we are doing a Stage Pyrotechnic display
Are there fireworks on Saturday? You mentioned Friday and Sunday. And then pyrotechnic display Monday and Tuesday.. what is happening Saturday?
Yes as advertised Fri- Sun – that includes Saturday
Hi can the children get out of the car to watch the fireworks? Ours are quite small so it’s hard to see much inside the car. Thanks!
Yes that is what the second parking space next to your car is for
Hi
What is the latest you can turn up to do the drive through
Guessing a bit but 5.30 maybe
Today is our first day so we will find out!
We have a child with dietary issues. Please can you advise what the food court will be offering so we know if will be suitable or if we will need to make other plans and are you doing order service to car or do you have to go in person to purchase/collect
I don’t know but will try and find out tomorrow. Each section of the car park will have a separate food village but you will have to go and keep 2m distances in that area
Do
You have disabled parking spots
Yes
Hi
I’m looking at buying tickets but I have just got a puppy, an don’t want to leave her for 6hrs could I bring her and keep in the car
Hi
Other people are. She might need a wee in your safe space but that’s fine as long as she goes no further
Please.
Is the value per person or per car?
Per car
I’ve booked tickets for the friday, is this event dog friendly?
Hi
That depends on your dog. You will need to keep it in your car or the car parking space next to your car
Depending on what
Hi hope nights you booked he will need to be ok if it is a firework night
Other people are bringing dogs to keep in their cars
Of course he can
Hoping he enjoys what he can stay for
Will car engines allowed to be on when parked? I’m thinking for heating inside the car.
Hi. They can’t run. You will need to come bundled up for cold weather and bring heating pads, hot water bottles, hand warmers etc
Maybe a silly question but Do we need to bring seats to sit on ?
Hi not a silly question at all. You can set up seats next to your car. You will need to come bundled up for cold weatherCar engines are not allowed to run
Hey! We are booked for Friday 18th December. Is there a Firework display that night please?
Thanks
Hi not a silly question at all. You can set up seats next to your car. You will need to come bundled up for cold weatherCar engines are not allowed to run
This sounds so exciting – I hope it is as amazing as I feel like it will be.
Well done to the organisers
Gosh. We hope so too. We have thrown everything we can think of to it. Tried to cover any eventuality so just pray it doesn’t rain
I can’t wait to here Shellyann and Stuart Matthew Price belt out the Christmas hits!
Wonderful!!
Thank you
Hi there, I can’t find my email confirmation. Will I need this to bring on the day as a form of ticket?
Hi just resent. The QR CODE GETS YOU IN SOYOU NEED THAT
Could you please help me to resend the booking confirmation? Booking was made for the 20.12.2020
Just resent
The tickets QR code you in
We would like to attend but are unable to get there before 6.30 pm. What time is the concert and fireworks on the Friday night please.
Hi the concert is scheduled to start at 6 but we need everyone to have done the drive through
Fireworks scheduled for 8
Hoping you make it, you won’t miss much of the big screen entertainment
Hi Gillian is there disabled toilets available
Hi
I think so but need to find out from my colleague
Did I see someone saying there would be 2,000 cars per night?
Yes
What exactly is a stage pyrotechnics event?
Thanks
These are smaller fireworks that are set off on the stage – the sort of thing you see on may televised events where there are firework type items being set off on big stages close to the performers/singers Still very entertaining and pretty
Hi. I haven’t received an actual ticket. Do I need one ? I think my booking is now valid for Saturday? Is there fireworks on Saturday
If you booked in November the ticket is valid for the new DAY in December. If it was Saturday it is now and yes there are fireworks
Hi. Thanks but I didn’t receive a physical ticket for November. I have emails booking confirmation and an email receipt. Which do I use to gain entry?
There is an attachment to the email which is your ticket. You need to scroll down to open it
Please confirm you have found it
Hi there. If we book but then unable to go do you offer refunds? Thanks
Sorry no. It’s all via Ticketsource and you can insure if you are ill but you need to read theirs T and Cs
Hi, is there a different entrance for the disabled ?
Do you need our car reg in advance, we have purchased our ticket already .
No same entrance as you do the drive through first. Bring blue badge so Marshall’s can send you to disabled parking once you are through the winter winderland
Hi, are there fireworks on the Saturday? I see a earlier reply and it says just Friday & Sunday?
Thank you
Fireworks are Friday Saturday and Sunday
Really looking forward to this!
What is the latest time we can turn up? We want to do the drive through and see fireworks
Drive through we think will take about 45 minutes. It opens at 6 and we expect to be done by 6pm when the concert starts. Fireworks will be about 8pm
Never done this event before so all estimates but by 5.30 latest i would say
Hi
Our tickets were carried over from the cancelled fireworks display in November. How do I access my new ticket for arrival please.
Hi
It is the same ticket. Valid for the same DAY as you had before
What happens if it’s raining as it’s currently set to rain all day on the Friday that I’ve booked for??
We carry on!
Are pets (dog) allowed, if kept on lead and comfortable with fireworks?
Yes – they will need to stay in your car or your adjacent space but that’s fine
Can we change the date we’re going?. Both my sons have to self isolate so we can’t go on the 18th but we could do the 22nd x
Yes but I can’t find a booking in that name
Which name /email did you book under?
If we need to leave the event before the finale, are we able to do so? Thank you
Yes you dan leave whenever you like
Hi. We are a one parent/one child family, and in bubble with another one parent/one adult family. Is there somewhere at the entrance that we can meet up to leave one car and get into the same car?
Hi
Not that I know of. Our meeting point is halfway around the Winter Wonderland
You will need to meet up off site if you haven’t got two tickets
So sorry
Good luck
Hi. Booked for Saturday 19th. What food will be available to purchase? Have very fussy kids.
Shall we bring our own food or will food be available to buy on the day. Thanks
We have a refreshment stop half way around Winter Wonderland selling, hot sausage rolls and mince pies and gingerbread men
Hot chocolate, tea, coffee and drinks
The food villages have the normal, burgers, sausages etc not sure what else. We have asked them to be more seasonal but I haven’t had the update
Hi I want to book but unable to print ticket can I just show my email kind of thing?
No
you need the QR code off the ticket
I will resend later
Hello, I’f two families are going In two different cars is there a way to organise our cars are near each other.
Yes – you arrange to arrive at much the same time then half way around the Drive In you go to the Refreshment Stop. You then park up to one side so you can leave that area together and arrive at the car parking together
Hi we want to do drive through and fireworks. Can we arrive at 6.30… do drive through and then watch fireworks?
No. Wonderland will be closing at about 6pm
Do you need to print the QR code or can you show it on your phone?
Phone is fine
We may need to leave after the drive through and not park after for big screen or fireworks. Is it easy to exit at that point?
Yes
Please can you advise what food will be available? TIA.
At the first refreshment stop, warm sausage rolls and mince pies – and gingerbread men
At the Food Villages I guess the usual burgers, sausages etc – we are not providing that food so I assume the usual that you get at big events although we have asked them to make it good value an seasonal
We originally bought tickets for the Fireworks display in November and received an email saying our tickets had been transferred to the Winter Wonderland event. Do we need to do anything? Or just bring our original tickets along?
Bring original tickets
Hi, how many cars will be parked up on the Saturday night? I’m really worried about mud and traffic jams, above someone said 2000 cars?
2000. We have taken all steps we can and planned it as much as we can
SE 4×4 in situ with 10 towing vehicles ready. Parking is on old airfield which drains well
Hi how many cars will be in on Saturday night?
2000
Hi, can we bring our own food and drink into the venue?
Yes
Are you opening after the tier 3 change?
Yes. Its a Drive In
Hi, We are booked for tomorrow.
All emails have been lost my end and I no longer have booking confirmation.
Could you please advise.
Thanks
Just resent. Please check Spam too for Ticketsource – you need the QR code
Are the food villages etc cash or card?
Card
We’ve got tickets but just wanted to check that the event is still permitted and ahead? Not sure whether tier 3 allows this or not!
Yes all approved as its a Drive In
Hi
What is the latest time you can turn up for the drive through
Guessing a bit but 5.30 maybe
Today is our first day so we will find out!
Could you please resend confirmation as I don’t seem to have an attachment with QR code. Thanks
Just resent. Check in Spam too
Can we leave at any point as we have a two year old and don’t think she’ll ‘last’ . . .
Yes if you say when you get to the car park. They are parking those hoping to leave early in a different place if they can
Are the food stalls cash or card?
Card
I’ve just read 2000 people. Are the cars socially distanced enough. I have two kids who cannot mix with other kids due to health conditions. Is there enough space between each car?
Each car has the space next to it for your family. Or they can stay in the car. so as long as each car is and a cars width plus
What singers are on concert film please ?
Shelly Ann and Matt Stuart Price – spelling might be wrong and others
Hi we are coming tonight and given it’s raining at the moment I wanted to ask if the parking pod is on grass? Wondering if wellies are required!!! Many thanks
I would say yes and stuff to keep warm
We have been stuck in traffic for 2hrs and still 2 miles away. Traffic at a standstill and it’s 1837. We turned around while we could to go home. Kids are extremely disappointed. Not sure what the issue was but expecting there’s a lot of people in the same position as us. Refund please.
Hi,
It took us 4 hours (3 of them queuing to get in) to get to the event. We left the house at 2.45pm and got home at 9.30pm. We drove round the lights which were so so disappointing, parked up for 15 mins and decided to leave before the fireworks as trying to get out of the 1 gate along with 2,000 other cars would have been a total nightmare and probably another few hours to get home again.
We’d like a refund please. The whole set up was so badly organised and have wasted 7 hours of our time mostly sitting in traffic, apart from the 15 mins we parked up.
The drive through was supposed to be complete by 5.30pm, however 3 hours later cars were still entering (when the event was supposed to finish at 8.30pm).
Refund please. Many Thanks.
I knew this was going to happen, see my question above about 2000 cars, mud and traffic jams, when we originally booked for November 5th I was under the impression it was a 50 car event. I’m really disappointed about this current state of affairs, will not be attending tonight and respectively request a refund.
Are there any issues with the fields being water logged? I only have a little car and don’t want to get stuck in the mud.
I would like a refund for Friday evening please. We were stuck in gridlocked traffic for your event and would like our money back. Please notify me when refund has been issued.
C A GEORGE